Five tools inside

Set your own limits in Playzilla Casino

Play only from 18+, knowing that deposit limits, loss limits, session reminders, cooling-off periods and self-exclusion sit in every Playzilla Casino account.

Set a deposit limit

MGA/B2C/507/2015, audited by SIQ and iTech Labs since 2015

The basics, kept short

The essentials before your first session

Most readers simply want to know who stands behind the account and who to ring.

Minimum age18+

Regulator and licenceMalta Gaming Authority, MGA/B2C/507/2015

Helpline Aotearoa0800 654 655

Limit questions[email protected]

The night you decide

Controls that stay in your hands

Every Playzilla Casino account carries the same five controls, and none of them needs a phone call.

A fixed amount in

A deposit limit caps how much you can add to the account over a period you choose, and it is best set before your first deposit rather than after a heavy night.

When a rough run starts

A loss limit stops play once your net losses reach the figure you picked, which suits anyone who wants a session to end on a set point rather than a feeling.

Planned hours, not drifted ones

Session reminders nudge you at intervals you decide, so an evening that stretches longer than planned becomes visible while it is happening rather than the morning after.

Do you need a break?

A cooling-off period takes a break from the account for a stretch of time when you want distance without closing the door, useful after a costly week or a busy month.

A firm line

Self-exclusion locks you out of the account for a period you set, and it is the right choice when you want the decision made once and left alone.

Five minutes now

How do you set a limit in your account?

At Playzilla Casino the whole sequence lives in the account area, and calm beats speed here.

A menu with your tools

Match the worry

Choose deposit, loss or a break, and decide which one matches the worry you actually have rather than the one that sounds strictest.

A number you can live with

Set the figure or the length, and read it back once, because a limit is meant to be chosen while you are clear-headed.

Is it showing correctly?

Confirm the change and check the amount shown on screen, so you leave with a limit you can see rather than assume.

Notice When Play Stops Feeling Fun

At the point where a losing night follows you into the morning, the earliest sign is worth more than later regret. Acting on it takes one small step: a deposit limit or a short pause in your account.

Some evenings, one or two lines below will sound like your own week.

Chasing a loss past your planned bedtime
Borrowing money to keep playing
Hiding your sessions from people at home
Spending bill money on a deposit
Feeling flat until the next session
Saying you will stop, then logging in again
Losing track of hours at the screen

When You Want to Talk

Free Support at the End of the Phone

After a hard session, this block settles which free, confidential New Zealand services you can call and when.

Gambling Helpline Aotearoa

At any hour, one call reaches a trained voice at no cost, and what you say stays private; relatives can ring on the same line. 0800 654 655 gamblinghelpline.co.nz

Problem Gambling Foundation

During weekday hours, free counselling and cultural support are available in person at clinics around the country, and family members can book the same help. pgf.nz

Safer Gambling Aotearoa

On any ordinary afternoon, you can read plain descriptions of harm, practical tips and a finder that points to local support, written for players and their families. safergambling.org.nz

How Long Should Your Break Last?

Time-out for a Few Days. A time-out is the shorter option: a break of hours or days, chosen while you are still calm. You start it from the controls in your own account, and during that window the account stays closed to deposits and play.

Close Access for the Long Term. Self-exclusion is the longer commitment, and the operator can apply it for up to 2 years. You ask for it inside the casino account; from that moment access to play is closed and it cannot be undone early.

Know Where Your Exclusion Sits. From the first day you decide to stop, remember that New Zealand keeps no national self-exclusion register, so the casino account is where your exclusion lives. It covers this operator only, which is why the helpline matters when you want support beyond one account.

Account safeguards

Answers on breaks and closures

That a pause or exclusion will be impossible to manage, or that limits are hard to change.

Does self-exclusion here block me at other casinos too?+

Once you set a self-exclusion, it applies to your Playzilla Casino account only, so the answer for other casinos is no. This country has no national self-exclusion register, and other operators are not covered.

Is a self-exclusion reversible once it starts?+

From the moment a self-exclusion starts, it runs for the whole period you chose, so the answer is no to an early end. Your account stays closed to play until that period ends, so choose the length with care.

Can I change a deposit limit after I set it?+

After you set a deposit limit, you can change it later in the same section of your account, so the answer is yes. The new choice replaces the old limit.

Are the same limit controls in my mobile account?+

When you sign in on a phone, the mobile account shows the same limits section as the desktop site. The answer is yes, so you can set or review a deposit limit there. The controls sit in the account, not in a game screen.

When I take a short pause, what is blocked and for how long?+

During a short pause, play is blocked for the period you choose. Play is possible again only after that period ends. Unlike self-exclusion, it is a brief break rather than a long closure.

Where can a family member get advice about gambling?+

When you are worried about a relative, the Gambling Helpline Aotearoa advises relatives as well as players. The Problem Gambling Foundation offers free counselling plus peer and cultural support. Staff can help you plan a calm conversation, while any account pause must be set by the person who gambles.